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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

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Command Line Import, "Could not import source" "Could not read source"

Ahoy all,

I'm using the command line for importing, using this process,


I'm able to import the mappings, but I get the error in the screenshot when I'm trying to import data.  I tried two different file formats, as you can see.  The directory is correct, as it was able to see the mapping xml files, and I checked file permissions as well.  Screenshot ->

Any idea what the problem is?  There is no log file created during the process either, I guess because it doesn't actually start.



  • Instead of "/project"  the file path should just start out with "project" because we are already in the support folder.  Boy, was I thinking too hard about this...  :)
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