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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

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PDF output with image missing


I installed Provenance and Pawtucket2. When I try to download a PDF of an object I get the summary page but with a missing image. How to fix this so that the image is displayed too? Thanks.


  • In Providence or Pawtucket?
  • Got it fixed. Thanks @Seth.

    I have another question though. How to customize the front end Object page to display more information? For example, Object description? Thanks.
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