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Welcome to the CollectiveAccess support forum! Here the developers and community answer questions related to use of the software. Please include the following information in every new issue posted here:

  1. Version of the software that is used, along with browser and version

  2. If the issue pertains to Providence, Pawtucket or both

  3. What steps you’ve taken to try to resolve the issue

  4. Screenshots demonstrating the issue

  5. The relevant sections of your installation profile or configuration including the codes and settings defined for your local elements.

If your question pertains to data import or export, please also include:

  1. Data sample

  2. Your mapping

Answers may be delayed for posts that do not include sufficient information.

Installation Profile Suggestions for an Oral History Archive


We are in the process of installing CA for our Oral History Archive. Our aim is to create an online digital archive from our collections. Ideally we are looking for dynamic search options that can make the majority of archive available to public. 

The media we will be using on Providence includes images, audio files, texts, and some videos. 

Any leads on what installation profile would suit us would be immensely helpful. We were quite impressed with the search capabilities of but couldn't find an installation profile for the same. 

Many Thanks


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